Archive for March 24th, 2015

by Tom Nelson

The Mac’s printing system is pretty robust. In most cases, it’s downright easy to install printers and scanners with just a few clicks. Even older printers that don’t have current printer drivers can be installed using a manual installation process. But despite the easy setup process, there may be times when something goes wrong and your printer fails to show up in the Print dialog box, no longer appears in the Printers & Scanners preference pane, or is listed as offline, and nothing you do brings it back to an online or idle state.


Screen shot © Coyote Moon, Inc.

First, try the usual printer troubleshooting methods:

  • Check the printer for ink/toner and paper.
  • Cycle your printer off and on.
  • If it’s a USB printer, disconnect it and then reconnect it.
  • Use Software Update or App Store (under the Apple menu) or visit the printer manufacturer’s web site to see if there are any newer versions of your printer’s software or drivers available.
  • Delete and reinstall the printer in the Printers & Scanners preference pane.

Read more on About: Macs.


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