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Archive for July 12th, 2016

by Tom Nelson

Mac startup problems can take many forms, but stalling at the gray screen can be one of the most troublesome, because there are so many possible causes. In addition, there are many Mac issues that get mistaken for the gray screen startup problem.

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Screen shot © Coyote Moon, Inc.

It’s not always a gray screen, as strange as that may sound. The “gray screen” problem can also manifest itself as a black screen; actually, a screen so dark you may mistake the display as being powered off. This is especially true of Macs with built-in Retina displays, such as the Retina iMac models that don’t have a power on indicator.

We call the startup issue the gray screen problem because historically, the display would turn gray during the startup phase when the problem struck. Nowadays, with the more recent Retina iMacs, you’re more likely to see just a black or very dark display instead. Even so, we’ll continue to call this the gray screen problem, as that is the name that is most well known.

Read more on About: Macs.

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