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by Tom Nelson

Are you getting ready to install macOS Mojave? Or perhaps you’ve already finished the upgrade and have started exploring the new Mojave system. In either case, you may discover that some of your favorite apps have stopped working, or are exhibiting problems that may be anything from a small annoyance to an outright showstopper.

In many cases, the apps you’re having problems with may only need to be updated to the most recent version. Likewise, you should also check that your copy of Mojave is up to date. Even if you just installed Mojave, you could be a minor revision behind.

After making sure you’re up to date, you may still have some apps with issues. To help, here is the Rocket Yard list of apps that are currently (as of November 24th, 2018) either not working or having known issues.

At the end of the list, I’ve included instructions on fixing one of the most common issues for an app not to work in Mojave. And as always, if you have a problem with an app, let us know by leaving a comment, below. If you had a problem with an app and figured out a workaround, please let us know how you did it.

In many cases, upgrading to the most current version of an Adobe app will get it working with macOS Mojave. Screen shot © Coyote Moon, Inc.

Adobe Apps
Some Adobe suites are still using 32-bit components, which can result in a warning message about an app not being optimized for use with your Mac. For the most part, these warning messages will not prevent the app from running.

  • Photoshop CS5 may display errors when launched, or when you quit the app. Some users have been able to get around the launch crashes using the technique outlined below, in the “How to Fix Apps That Crash in Mojave” section. If you rely on Photoshop, it’s a good idea to upgrade to a newer version.
  • Photoshop CC has a number of compatibility issues, and Adobe recommends upgrading to Photoshop CC 2019 and Mojave 10.14.1 or later.
  • Illustrator CS6 or newer should run under Mojave though there may be minor issues with using Illustrator with Mojave’s Dark Mode.
  • InDesign CS5 and CS6 are both 32-bit apps, and users have reported multiple issues with using them under Mojave. The most common problems cited are a minor issue with Dark Mode, as well as an error when quitting the application that doesn’t seem to impact any of the documents created.
  • Acrobat Pro DC and Acrobat Reader DC have numerous issues with both Mojave and High Sierra. Updating to the latest versions will correct most issues, though a few issues remain, involving printing, and converting a doc to PDF. Adobe is working to remedy the remaining issues in a future release.
  • Dreamweaver has a few issues with Mojave; most are due to Dreamweaver’s reliance on the use of other apps, such as Terminal and Finder, to perform some of its functions. Check the “How to Fix Apps That Crash in Mojave” section, below, for possible workarounds.
  • Lightroom Classic and Lightroom CC have been known to crash when used with Mojave’s Dark Mode.
  • Premiere Pro CC and After Effects CC have minor issues with Mojave, including Dark Mode support, and attempts to access other computer components, such as the microphone and camera. Check the “How to Fix Apps That Crash in Mojave” section for possible workarounds.

Apple Apps
I would like to see Apple let us know which of their apps need to be updated before installing a new OS, but for now, Apple apps are just like everyone else’s, and may need to be updated to work correctly.

  • Aperture 3 still runs but there have been reports of minor issues, even occasional crashes. Versions earlier than Aperture 3 will not run under Mojave. And since Aperture is no longer supported, you should be looking for a new photo management app to use anyway.
  • iWork (Pages, Keynote, and Numbers) versions older than 2013 are 32-bit apps, and will likely not run under Mojave, or if they do, will have various issues. Later versions of Pages, Numbers, and Keynote are 64-bit apps and should run without issue. However, it’s best to update this collection of apps to the most recent version for use with Mojave.
  • Final Cut Pro’s older versions and their components, including Final Cut Studio Pro and Soundtrack Pro, will not run in Mojave.
  • Final Cut Pro X and its related apps, Motion and Compressor, should all be updated to the latest version to ensure compatibility with Mojave. The most recent version is 10.4.4 (November 15, 2018).
  • Logic Pro X should be updated to the latest version, 10.4.2 (September 28, 2018), for use with Mojave.
  • MainStage should be updated to the latest version, 3.4.1 (November 8, 2018).
  • Grab, the screenshot utility included with macOS High Sierra and earlier, has been replaced by the newer macOS Mojave Screenshot app.

Microsoft Apps
Microsoft Office for Mac 2011 and all of its components, including:

  • Word 2011
  • Excel 2011
  • PowerPoint 2011
  • Outlook 2011

are all 32-bit apps and are no longer supported by Microsoft. There are mixed results for Office 2011 running under Mojave, although for the most part, the Office 2011 apps should be considered unreliable for serious work. It may be a good idea to plan to upgrade to a current version.

  • Office 2016 version 16.16.2 or later fully supports Mojave.
  • Office 365 and Office 2019 version 16.17.0 or later fully support Mojave.

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by Tom Nelson

If you’ve just purchased a new Mac, or upgraded your current model to run macOS Mojave, you may be wondering what apps and utilities come with the new OS.

You’re likely already familiar with many of the more common apps included, such as Mail, Safari, FaceTime, Calendar, Contacts, and many more. Less well known, but deserving of a look, are the included utilities that can be used to assist in troubleshooting problems, expand the capabilities of existing services, or help in managing or executing routine tasks.

Five Utilities Included with macOS Mojave
We’re going to concentrate on just five of the many utilities included with macOS Mojave. Some of the utilities predate Mojave, and have been around for quite some time, while others are new to Mojave. The five utilities were chosen as representative of the type of tasks you may need to undertake, but didn’t know that macOS could give you a hand with them.

You may want to take a look at: New to Mac? Here are 5 High Sierra Utilities You Should Know About to see some of the utilities we have highlighted in the past. But for now, let’s move on with our utility roundup for macOS Mojave.

Text Expansion
Unbeknownst to many is a simple text expansion capability built into the Mac. Text expansion allows you to define a phrase, abbreviation, or any other collection of easy-to-remember text, and have your Mac expand the text shortcut into a longer phrase. This can be as simple as using the text shortcut “Myem” to automatically expand to become your full email address. You can also use text expansion to add special characters, such as the copyright symbol, by typing a simple shortcut instead of searching through the Character Viewer (another useful utility) to copy/paste the copyright symbol (©) into a document you’re working on.

Use the Text option in the Keyboard preference pane to create your own custom text expansion items. Screen shot © Coyote Moon, Inc.

You can find the text expansion utility by launching System Preferences, which can be found as an icon in the Dock, or by accessing the Apple menu and selecting System Preferences.

Once the System Preferences window is open, select the Keyboard preference pane.

Select the Text button along the top of the Keyboard preference pane window to open the text expansion and spell checking services built into your Mac.

You should see a number of example text expansions already included, such as the copyright symbol expansion and email address expansion mentioned earlier.

To edit an existing item, double-click or tap the text you wish to change, such as the example email address in the email expansion item. Once selected, you can replace the default My@EmailAddress.comtext with your actual email address.

To add a new text expansion item, click or tap the plus (+) sign, then enter the shortcut text you wish to use for the expansion. It’s a good idea to use a shortcut that you’re not likely to type in normal everyday use. One trick is to precede the shortcut with a character you rarely use, such as the left or right bracket. As an example, if you wished to have a shortcut to enter your home address, you could use ]home instead of the very common word home.

To complete adding a new text expansion, double-click or tap the “With” column for the text expansion you’re adding, and enter the full text you wish to have replace the shortcut text.

To delete an existing text expansion, select the expansion and click the minus (-) button.

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by Tom Nelson

Dashboard, the secondary desktop introduced with OS X Tiger, is gone, vamoosed, kaput; it’s an ex-desktop. With the advent of macOS Mojave, the Dashboard and all of those productive widgets are gone. Such is the penalty paid for progress. Or is it?

If you’re a fan of Dashboard and all of its funky widgets, such as weather, an assortment of clocks, a calendar, local movie listings, stocks, and whatever else you may have loaded into the Dashboard environment, the good news is that the Dashboard isn’t really gone, Mojave just turned it off by default.

Now, having Dashboard disabled by default may be an indication of what is in store for Dashboard down the road. Dashboard widgets, those mini applications, haven’t seen a lot of activity from developers in quite a while, and most of the widgets can be replaced with apps from the Mac App Store. And if rumors are to be believed, some iOS apps, beyond those included with Mojave, may in the future make the jump to macOS. In that case, the Dashboard environment may just not make a lot of sense anymore. But that doesn’t mean you can’t still enjoy it for now.

Enabling the Dashboard
It’s an easy process to turn Dashboard back on:

Use the Mission Control preference pane to enable Dashboard, as well as to select what mode it will operate in. Screen shot © Coyote Moon, Inc.

Launch System Preferences by clicking or tapping its icon in the Dock, or selecting System Preferences from the Apple menu.

Select the Mission Control preference pane.

Locate the dropdown menu next to the Dashboard text.

Use the dropdown menu to select one of the following:

  • Off: The default state for Mojave. The Dashboard is turned off and can’t be used.
  • As Space: The Dashboard environment is treated as a separate desktop space. You can switch into and out of the Dashboard space using the Spaces bar, keyboard shortcuts, or gestures.
  • As Overlay: This is the classic method of displaying the Dashboard, as an overlay above your normal desktop.

Make your selection from the dropdown menu.

You can now quit the System Preferences.

Accessing the Dashboard
There are a number of ways to access the Dashboard, though the most common is to use the F12 or the Fn + F12 keys (depending on the keyboard type you’re using). Pressing the F12 key will either display the Dashboard as a space that slides into place, replacing the current desktop or other active space, or as an overlay on top of the current desktop.

There are additional ways to access the Dashboard once you have turned the feature on:

Launch the Mission Control preference pane, as you did earlier.

In the Keyboard and Mouse Shortcuts section, you can assign keystrokes or mouse buttons to perform specific tasks. Look for the Show Dashboard text. Next to the text are two dropdown menus; the first can be used to assign any of the function keys, F1 through F19 (your keyboard may not have all 19 function keys). You can also use the Shift, Control, or Command keys in combination with the function keys to create up to 57 possible key combinations to access the Dashboard.

If you would prefer to use your mouse, the second dropdown menu to the right allows you to select from up to seven different mouse buttons to use to access the Dashboard environment.

Hot Corners allows you to access the Dashboard by moving the cursor into the designated corner. Screen shot © Coyote Moon, Inc.

Hot Corners are another way to access the Dashboard. With this method, simply moving the cursor to one of the corners of your display can cause the Dashboard to appear. To set up Hot Corners, click the Hot Corners button in the Mission Control preference pane. In the sheet that drops down, select the dropdown menu that corresponds to the display corner you wish to use, and then select Dashboard from the dropdown menu’s list of options.

You can also use the Dock to work with Dashboard. Click or tap the Dashboard icon in the Dock to go directly to the Dashboard. Chances are there’s no Dashboard icon in your Dock under Mojave, but it’s easy to put it back. In the Finder, open the Applications folder, and then drag the Dashboard app to the Dock.

Prefer to use gestures? That’s possible as well:

  • Dashboard enabled as a space: You can use the standard two-finger swipe left or right to move between spaces.
  • Dashboard set as an overlay: You can use a three-finger swipe up to open Mission control, and then select the Dashboard from the Spaces bar.

Quit Dashboard
To quit the Dashboard and return to the desktop:

  • Press the Escape key.
  • Press the arrow icon in the bottom right corner of the Dashboard.
  • When Dashboard is used as an overlay, click or tap in any empty space of the Dashboard.

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by Tom Nelson

macOS Mojave has a lot going for it: plenty of new features, new security and privacy safeguards, even new apps, such as News and Home. Even with all the new capabilities, some of you may find yourselves wishing for one of the previous versions of the Mac operating system.

Perhaps Mojave is performing poorly on your system, even after trying some of the tips in: Is Mojave Slowing Your Mac Down? This is How You Can Speed It Up. Or maybe a favorite or mission-critical app hasn’t been updated yet for Mojave, and you need to downgrade the OS to be able to keep running an older app.

No matter the reason, you can downgrade from macOS 10.14 and revert to an earlier version by following the steps below.

How to Downgrade From macOS Mojave
The downgrade process begins with backing up your current system. This is to ensure that, should something go wrong during the downgrade process, you can recover your data and be back where you started. You’ll also need the backup because the downgrade process includes erasing your Mac’s startup drive. If you need to restore some of your documents and files to your Mac after you downgrade, the backup may be your only place to find them. To make accessing those backup files as easy as possible, I recommend creating a clone of your startup drive. It’s also possible to use Time Machine, but no matter which method you use, be sure you have a backup before proceeding.

Downgrading just to run a specific app? Using a virtual machine, such as Parallels, may be an alternative. Screen shot © Coyote Moon, Inc.

Before we start the downgrade process, consider these alternatives:

  • If you’re downgrading because you need a specific app that doesn’t run well under Mojave, you may be able to install an older version of the macOS on a separate drive or partition. This will allow you to keep Mojave and switch between the OS versions as needed.
  • Another alternative is to use a virtualization app, such as Parallels, to run an earlier version of the macOS in. Once again, this will let you run earlier apps that you may need without having to go through the downgrade process.

If you decide that downgrading is what you need to do, we’re going to show you three basic ways to accomplish the task:

  • Use a downloaded Mac OS installer for the Mac version you wish to revert to.
  • Use Time Machine to revert to an older version of the OS.
  • Use Apple’s recovery service to reinstall the original version of the Mac OS that shipped with your Mac.

The method you choose is up to you, based on your needs and the availability of an installer for the operating system you wish to return to.

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by Tom Nelson

After installing macOS Mojave, does your Mac feel a bit sluggish? Perhaps it’s taking longer to boot, taking longer to save or open files, and launching apps seems to take more time than it used to. Or perhaps your Mac is just experiencing an overall listlessness.

No matter what type of slowdown you’re experiencing, there’s a good chance one of these tips will help get your Mac back on its feet and running the way you remember.

If you’re experiencing slow startups after installing macOS Mojave, you may find one of the tips below will get you back up to speed.

Of course, your Mac may just be at its performance limit. Each new version of the macOS seems to need just a bit more processing, graphics, or disk performance than the last one. To cover that possibility, I’ll include a few upgrade tips that can help you get your Mac back into tip-top shape.

Before you start, make sure you have a recent backup. Some of these tips involve removing files or performing actions that can result in data being removed.

Startup Time Seems Slow
Have you noticed that after installing Mojave, the time it takes for your Mac to start up seems to have taken a nosedive? Surprisingly, this isn’t all that unusual and happens to a small percentage of users after a major macOS upgrade.

There are multiple possible causes, and we’ll look at how to fix them. The problems and fixes are in no particular order, and you don’t need to do every one, but it also won’t hurt to start with the first one and work your way through.

Login Items: Sometimes called the Startup List, this is a list of apps or services that will start up automatically when you log into your Mac. Apps can add items to the list when they’re installed, or you can manually add apps or services you use all the time to the list.

What can happen is the new OS no longer supports one or more items in the list. This results in a delay when you log in as each item tries to launch and then times out. Or the app could still work but takes a long time to launch. The fix is to clean out old unsupported apps and services from the Login Items list.

Removing old or unsupported Login Items can help fix slow startup issues. Screen shot © Coyote Moon, Inc.

You can find instructions on removing items from the list in the Rocket Yard Guide: macOS 101: What Mojave Broke and How to Fix It.

Reset SMC, NVRAM: The SMC (System Management Controller) takes care of a number of basic functions, including controlling fan speed, power, and a good deal more. During startup, an SMC that is misbehaving or has corrupt information can delay the startup process.

Likewise, the NVRAM (non-volatile random-access memory), which stores configuration information, such as mouse or trackpad settings, keyboard settings, which disk is the startup disk, and a bit more, can slow down the startup process if the stored data is incorrect.

You can reset both the SMC and NVRAM using the Rocket Yard Guide: How to Reset NVRAM, PRAM, SMC on your Mac.

Safe Mode: Safe Mode is primarily a diagnostic startup mode that prevents most third-party items from loading. But it also verifies and repairs, if needed, any issues with the startup drive. In addition, Safe Mode will delete all font caches, kernel caches, and system caches, which are likely candidates for startup slowdowns.

Just starting up in Safe Mode can fix many common slowdown issues. To find out how to use Safe Mode, read: Safe Mode & Single-User Mode: What They Are, How to Use Them.

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by Tom Nelson

Having issues with Mojave? Seems like it’s a rite of passage to install a new version of the macOS, and then uncover issues we didn’t see in the beta version.

With macOS Mojave, we appear to be seeing a smaller crop of issues than we saw in our previous “what broke” guides:

That may be due to a more rigorous beta cycle, or maybe we just haven’t had enough time to uncover all the possible problems. Either way, here’s our newest guide to what broke and how to fix it in macOS Mojave.

SMS Messages Not Delivered
If you use the Messages app on the Mac to send SMS messages, you may notice a strange timeout error occurring when you send an SMS message to a non-Apple device.

Once you send such a message, you may see a “Not Delivered” error message. While the error message is a bit vexing, it gets stranger. Turns out your message was sent, and likely received, without any problems.

Logging out and back into iCloud may correct the SMS delivery error. Screen shot © Coyote Moon, Inc.

If that was the extent of the issue, you could probably live with it and wait for a fix in one of the subsequent Mojave updates. But as you may have guessed, there’s one more problem associated with the Not Delivered error. Once you see the Not Delivered error message, the recipient will not be able to send you any responses.

At the time of this writing, there’s no fix available for the issue that always works. But I can list a few things that some people have reported as a cure, although just as many said the cure didn’t help them. Since there’s no official fix, this, then, is a best shot approach:

  • Sign out and sign back into Messages: Works for some people, but in most cases, the problem eventually returns.
  • Sign out of iCloud and sign back in: The idea here is to force your Mac’s data to re-sync with all of your other devices via iCloud. If you give this fix a try, be sure to save the iCloud data locally on your Mac, just to ensure you don’t lose any information. You’ll be presented with the option to save the iCloud data locally when you sign out.
  • Stop sending SMS messages to non-Apple devices: This works, but it may be difficult to get all your Android-using friends to switch to Apple.

The SMS error appears to be very erratic, with many people not experiencing the problem at all, yet there’s more than a handful of users who have reported the issue. If you’ve seen this problem, let us know by using the comments section, below.

Weird Fonts
No, not a new set of fonts for the Mac, but fonts you’ve been using for ages now looking weird in Mojave. The usual sign for weird fonts is a bit of blurring or softness along the edges, even the straight horizontal or vertical lines of a letter.

The blurring is seen most often on non-Retina Macs. The cause is Mojave disabling sub-pixel antialiasing, an older font rendering technique that helped fonts appear smoother and less jagged on most displays.

You could solve the problem by upgrading to a Mac with a Retina display, or you can try the following fix:

You may not be afflicted with the problem if you upgraded to Mojave from an earlier OS that had font smoothing enabled. Even then, some users have mentioned the weird fonts even though they upgraded. No matter what the actual sequence of events is needed to disable sub-pixel font rendering, you can turn the feature back on with this simple two-step process:

Launch System Preferences by clicking or tapping the System Preferences icon in the Dock, or selecting System Preferences from the Apple menu.

Select the General preference pane from the System Preferences window.

At the bottom of the General preference pane, make sure there’s a checkmark in the “Use LCD font smoothing when available” box. (It may say “Use font smoothing when available,” depending on the type of display you’re using.)

Use Terminal to enable sub-pixel font smoothing if you are experiencing weird looking fonts. Screen shot © Coyote Moon, Inc.

Even if the font-smoothing box was already checked, you need to continue on to the second part of the fix: using Terminal to force font rendering to be enabled:

Launch Terminal, located at /Applications/Utilities.

At the Terminal prompt, enter the following:

defaults write -g CGFontRenderingFontSmoothingDisabled -bool NO

Press enter or return on your keyboard.

You can quit Terminal and close the System Preferences window if it’s still open.

For the change to take effect, you need to restart your Mac.

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by Tom Nelson

macOS Mojave has a number of security and privacy enhancements that can help make using your Mac a simpler, safer, and more secure experience. Apple made changes to Safari, as well as expanded Gatekeeper and SIP services provided by the macOS.

Automatic Strong Passwords with Safari
Safari can automatically create strong 20-character passwords for you when you’re setting up a new service or account. Safari will populate the password and password confirmation field for you, though you can accept or reject the supplied password. The account password will be stored in Safari, and synced with your other Apple devices using iCloud. As long as you remain within the Apple environment (macOS, iOS, watchOS, tvOS), you can access all of your account passwords using just your Apple ID password.

Strong passwords can be automatically generated and inserted into password fields when you sign up for a new service. Screen shot © Coyote Moon, Inc.

To use Automatic Strong Passwords, launch Safari and browse to a website for which you would like to create a login account.

1) When you come to the password field, click or tap once in the field.

2) Safari will display a key icon in the far right edge of the password field.

3) Click or tap the key icon.

4) In the menu that appears, select Suggest New Password.

5) A strong password will be generated.

6) You can click or tap in the password field, and select Use Strong Password, or Don’t Use.

Of course, to make the strong passwords easy to use, Safari can also auto fill login fields when needed:

1) Launch Safari and select Preferences from the Safari menu.

2) Select the Passwords item from the Safari preferences toolbar.

3) Place or remove the checkmark from the item labeled AutoFill user names and passwords.

Safari Password Reuse
Apple can’t put an end to password reuse, the practice of using the same password, or weak variants of a common password, over and over across multiple sites and services. Reusing passwords can be a disaster waiting to happen. Should someone gain access to one of your accounts, they’re going to try that same password with any other account or service they think you’re using.

As you can imagine, the results wouldn’t be very pretty if you’re reusing your passwords.

Safari can audit your website passwords and point out when you reuse a password multiple times. Screen shot © Coyote Moon, Inc.

Safari in macOS Mojave won’t prevent you from reusing passwords on multiple websites, but it can warn you when you do:

Launch Safari, and then select Preferences from the Safari menu item.

In the Safari preferences window, select the Passwords item in the toolbar.

Enter the password for the current user in order to unlock the Safari passwords.

The passwords that Safari has remembered for you will be displayed. If any passwords are being reused, Safari will mark them with a yellow warning placard.

Clicking or tapping one of the warning symbols will display details about the warning, including where the password is being reused, and a link to the current site, so you can quickly go there and change the password.

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by Tom Nelson

When you’re ready to install macOS Mojave, you’ll need to choose between two different install methods. The default is an upgrade install, which will update the version of the Mac operating system currently on your startup drive to macOS Mojave, while retaining your user data, apps, and other assorted information you may have stored on your Mac.

The second option is a clean install. This method completely erases all of the data on the startup volume and replaces it with the macOS Mojave operating system. When the clean install is complete, you’ll have a pristine startup drive, reminiscent of when you first got your Mac.

We’re going to show you both install methods, although we’ve combined them, since most of the steps are the same.

Preparing for Mojave
Before you begin installing Mojave, there are a few things to do to ensure your Mac and you are ready for the new operating system. Start by reviewing these guides to make the process an easy one: Mac 101: How to Get Ready for macOS Mojave

And while it’s unlikely you’ll encounter any problems while installing, this Rocket Yard Guide may help you solve a problem, should one occur: Mac Installation Errors You May Encounter and How to Fix Them

The App Store
The macOS Mojave installer is available from the App Store. You can find instructions for downloading the installer, as well as information about which Macs are able to run Mojave, plus some tips on common problems and how to avoid them, in the Rocket Yard Guide: How to Download macOS Mojave and Avoid Common Problems

The above guide also contains information on creating a bootable macOS Mojave installer. You’ll need the bootable installer if you intend to perform a clean install on the startup disk. You won’t need a bootable installer if you’ll be performing a clean install on a non-startup disk.

Even if you don’t need the bootable installer, it’s a good idea to create one, as a way to archive the installer as well as to make installing macOS Mojave on multiple Macs an easier process.

At this point, you’ve acquired the macOS Mojave installer from the App Store, and are almost ready to perform a clean or upgrade install. Before you proceed, be sure you have an up-to-date backup of your Mac.

If you’re ready to begin the install, I’ve broken the process into two sections: an Upgrade Install and a Clean Install.

Clean Install Preparation
Performing a clean install on your startup disk requires a few extra steps, including starting up from the bootable installer you made earlier, and completely erasing your startup drive. It goes without saying, but I’m going to say it anyway:

WarningThis process will completely erase your startup drive, causing all data stored on the disk to be lost.

Insert the USB bootable flash drive you made earlier into your Mac, and make sure it successfully mounts.

Restart the Mac while holding down the Option key. Keep the Option key depressed until you see the boot manager appear, displaying icons for all the disks you can start up from.

Select the USB bootable flash drive from the icons, and then press the return key on the keyboard.

When performing a clean install, use the Disk Utility option to erase the startup drive, and the Install macOS item to install Mojave on the empty startup drive. Screen shot © Coyote Moon, Inc.

Your Mac will start from the bootable installer. The startup process can take a bit longer than usual, depending on how fast the USB device is. Eventually, you’ll see the macOS Utilities screen.

Select the Disk Utility option, then click or tap the Continue button.

Disk Utility will launch. Make sure you select the correct volume in the sidebar. If you’re performing a clean install, the usual name for the startup disk is Macintosh HD, though it may be different if you’ve customized the startup drive name, or are performing a clean install on a different volume. You can use the instructions in How to Use macOS Sierra Disk Utility to Partition, Erase Drives for erasing a drive.

Using Disk Utility to erase a macOS High Sierra startup drive in preparation for a clean install of Mojave. Screen shot © Coyote Moon, Inc.

When you’re finished with Disk Utility, select Quit Disk Utility from the Disk Utility window.

From the macOS Utility screen, select Install macOS, then click or tap the Continue button.

From here until the system setup process, the installer for upgrade or clean works the same.

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by Tom Nelson

One of the first steps in installing macOS Mojave is acquiring the Mojave installer from the App Store. While this is generally an easy process, it can have a few twists and turns that can leave you frustrated.

In this guide, we take a look at:

  • How to download the macOS Mojave installer
  • Problems you may encounter, including how to convert from beta testing to using the release version
  • Other issues you may experience

Before you start downloading, you should check to see if your Mac is able to run Mojave. You will find all the information you need in the Rocket Yard Guide: How to Get Ready for macOS Mojave.

How to Download Mojave

The Mac App Store is the primary host for macOS Mojave, and it’s likely that the new OS will be prominently displayed under the Featured tab. But finding the macOS Mojave tile at the top of the Mac App Store window isn’t guaranteed, especially immediately after Mojave is launched or down the road, when the release of macOS Mojave is yesterday’s news.

You’re much more likely to find macOS Mojave listed in the Quick Links area of the Featured section, either with its own link to the download page, or by using the Apps Made by Apple link. And of course, you can always use the App Store’s Search field if Mojave isn’t showing up in the expected places.

To find macOS Mojave, launch the Mac App Store by selecting the App Store icon in the Dock, or by selecting it from the /Applications folder.

The App Store window will open. Click or tap the Featured button in the toolbar if it isn’t already highlighted.

There’s a good chance that macOS Mojave will be the featured item, displaying prominently at the top of the window. You may also see a button labeled Download directly on the tile; if so, clicking or tapping the button will start the download process.

If you don’t see the download link on the tile featuring macOS Mojave, click or tap the tile to bring up the description page. You’ll find the Download button near the top left. Click or tap the button to start the download process.

When the downloading process is complete, a file called Install macOS Mojave will be present in your /Applications folder. The Mojave installer will also automatically start up once the download is completed. At this point, we suggest you quit the installer in order to perform some housekeeping chores before you start the installation of macOS Mojave.

macOS Mojave may be the featured item, showing up as soon as you launch the App Store. Screen shot © Coyote Moon, Inc.

How to Download From the New Mac App Store

If you’ve been testing the Mojave beta on your Mac, you’ve probably already discovered the Mac App Store has undergone a substantial update. If you haven’t peeked at the Mac App Store lately, go ahead and launch it, just to get your feet wet.

Because you’re already running macOS Mojave (in the beta form), you won’t see the new OS as a download option in the new Mac App Store. Instead, you’ll be able to update your beta copy to the Gold Master (GM) version using System Preferences. We’ll touch on how to download the GM version in a bit, but first a bit more about the new App Store.

The App Store interface may have changed in macOS Mojave, but the sidebar and its categories are very easy to work with. Screen shot © Coyote Moon, Inc.

The new App Store uses a two-pane interface, with a sidebar on the left and a larger pane on the right. The sidebar contains seven primary categories into which all apps in the store are sorted. When a new macOS version becomes available, you’ll see it promoted in the Discover category. This also happens to be the default category that’s displayed when you launch the App Store.

When you see an app such as a new version of macOS displayed, you can click or tap on its tile to bring up the description page. The Download button has been replaced with one that either shows the price for the app or, if it’s a free app such as the macOS, displays the word Get. Clicking or tapping the price button will change the button text to Buy App; clicking or tapping the Get button will change the button text to Install.

You’ll need to click or tap the Buy App or Install button to start the download process.

Read more on Rocket Yard, The MacSales.com Blog

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by Tom Nelson

The summer is drawing to a close, which means macOS Mojave is about to be released. It may also mean a few other things, but we’re going to concentrate on the release of Mojave and what you’ll need to do to your Mac to get it ready for the new operating system from Apple.

Mojave has a number of new features that you may be excited to try out, but it also has quite a few upgrades under the hood, which mean it’s especially important to ensure your Mac and its software are ready for macOS Mojave.

Upgrading to macOS Mojave

For this article, we’re going to concentrate on steps you should take to ensure your Mac is capable of running macOS Mojave, as well as make sure there are no hidden issues that could adversely impact installing or using the new operating system. We won’t be looking at the various ways you can install Mojave; we’ll cover that in the weeks ahead. So, let’s start by checking if your Mac is compatible.

Check Hardware Compatibility with macOS Mojave

The first step is to check to see if your Mac meets the minimum guidelines for running macOS Mojave. You can find details in OWC’s Complete List of Mojave Compatible Macs.

The main takeaway from the compatibility list is that Apple has dropped support for most Macs older than 2012. The main exception is 2010 and 2012 Mac Pro models that have Metal-capable graphics cards. The original graphics cards offered with the early Mac Pros weren’t Metal compatible, but it’s possible to upgrade the graphics card with a new Metal-compatible model.

Apple recommends the following Metal-compatible cards:

  • MSI Gaming Radeon RX 560
  • Sapphire Radeon PULSE RX 580

But there are a number of other graphics cards available that will work with your Mac Pro and support Metal:

  • AMD: Radeon HD 7000 and HD 8000, as well as the 200, 400 and 500 series of cards.
  • NVIDIA: Most GeForce 600, 700 and 800 series.

XFX AMD Radeon RX 580 GTS is one of the Metal-capable graphics cards you can use with a 2010-2012 Mac Pro.

One issue you may encounter with a new Metal-capable graphics card is that it likely won’t contain a Mac-compatible boot ROM on the card. Without the boot ROM that supports the Mac, the graphics card won’t be initialized until after the Mac loads the graphics drivers. This can prevent boot up information from being displayed, including running firmware updates (should any become available) or using boot options that require any type of interaction.

To overcome the boot ROM issue, you can either attempt to locate a graphics card with an Apple boot ROM or keep the original graphics card installed and connected to a second monitor.

One last note on Metal graphics cards: AMD models come with Apple graphics drivers built in, while NVIDIA models do not. This means you’ll need to download and install the Mac graphics drivers from the NVIDIA website before the card will work correctly.

You may also need to update NVIDIA drivers before you upgrade to any new version of the macOS, such as Mojave.

Read more on Rocket Yard, The MacSales.com Blog

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